At Tuesday Health, we believe that care shouldn’t stop when the business day ends. That’s why we’re excited to announce the expansion of our clinical team to provide 24/7 support—ensuring that our patients have access to expert guidance and compassionate care anytime, day or night.
This change is more than just an expansion of hours; it’s a proven way to improve outcomes, reduce unnecessary hospital visits, and enhance patient satisfaction.
For patients facing serious illnesses, health concerns don’t follow a 9-to-5 schedule. Symptoms can worsen at night. Medication questions can arise on weekends. Without immediate support, many people turn to the emergency room, leading to unnecessary hospital visits, high costs, and added stress.
Studies show that up to 30% of emergency visits for patients with serious illnesses could have been prevented with better symptom management and 24/7 care access (Spettell et al., 2009).
Access to 24/7 palliative care has been linked to a 25% reduction in hospitalizations, lowering total medical spend while keeping patients comfortable at home (Morrison et al., 2008).
When patients can reach a trusted provider at any hour, they experience less stress, greater confidence in their care, and higher overall satisfaction with their health plan.
Whether it’s managing symptoms, understanding medications, or discussing care options, our team is available 24/7 to help.
Before heading to the hospital, members can speak with a nurse to determine if their concern can be managed at home.
No more waiting until the morning for guidance—help is always just a phone call away.
For health plans, Tuesday Health’s 24/7 access provides an opportunity to enhance member satisfaction, reduce medical spend, and improve overall outcomes. By ensuring members receive proactive, around-the-clock care, we help reduce avoidable ER visits and hospitalizations, leading to better cost management and higher retention.
For providers, our expanded hours mean seamless coordination of care. Whether it’s symptom management, medication adjustments, or urgent patient concerns, our team is available to provide guidance, escalate care when necessary, and support patients at home.
Recently, a Tuesday Health member experiencing severe shortness of breath late at night called our after-hours support line. A nurse practitioner immediately assessed the situation, provided guidance on symptom relief, and coordinated with the patient’s care team. Instead of an unnecessary ER trip, the patient was able to stay comfortable at home with timely, expert support.
By expanding our clinical support to 24/7, we’re taking a huge step forward in ensuring our members receive the right care at the right time.
Are you a health plan or provider interested in partnering with us? Learn more at tuesdayhealth.com/health-plans.
Are you a Tuesday Health member? You can now call (844) 698-8373 anytime for support.
Because your health doesn’t take a break—so neither do we.
